Frequently Asked Questions

FAQ : Got Questions? We Have Answers!

At Nitrivo Food and Beverages, we value transparency and customer satisfaction. Below, you’ll find answers to some of the most frequently asked questions about our products, production process, and business operations. If you need further assistance, feel free to reach out to us!

Understanding Nitrivo & Our Mission

Nitrivo Food and Beverages is a company dedicated to producing high-quality, 100% natural beverages that promote health and wellness.
Our head office is located at 1 Pat Dunn Close, Ardbennie, Harare, Zimbabwe.
Our drinks are made from natural ingredients, with no artificial preservatives, sweeteners, or additives. They offer health benefits such as improved digestion, immune support, and natural energy boosting.

All About Our Natural Beverages

Our flagship product is Captain Ginger Wise – A ginger-based health drink.
Yes! At Nitrivo Food and Beverages, we are committed to producing 100% natural, healthy drinks made from pure ingredients with no artificial additives, preservatives, or sweeteners. Our beverages are designed to boost immunity, aid digestion, provide natural energy, and support overall wellness.
You can purchase our beverages from street vendors, major supermarkets, retail stores, and direct orders from our office. For bulk purchases, please contact our sales team.
No, all Nitrivo beverages are 100% natural, with no artificial sweeteners, colors, or preservatives.

Bulk Orders & Business Partnerships

Yes! We are always looking for partners to expand our reach. Please contact our sales team for distributor inquiries.
Yes! We supply bulk orders for retailers, businesses, corporate events, and special functions. Contact us for pricing and delivery options.
We love collaborating with organizations that align with our values. Reach out to us for sponsorships, partnerships, and co-branded marketing opportunities.

How We Ensure Quality & Safety

Our production process follows strict quality control measures, including:
  • Careful ingredient sourcing
  • Advanced food safety protocols
  • Quality testing at multiple production stages
Yes! We are fully registered and compliant with Zimbabwean food safety regulations and have certifications such as:
  • ZIMRA VAT Registration Certificate
  • Tax Clearance Certificate
  • Certificate of GTIN Assignment & Bar Code Compliance
View Documents
Our beverages are made using a strictly controlled production process that ensures quality, freshness, and safety. We use 100% natural ingredients, which go through careful extraction, blending, and bottling using advanced food-grade machinery. Every batch is quality-tested to guarantee a healthy, refreshing, and safe drink for our customers.

Be Part of the Nitrivo Experience!

Our Road Shows are exciting community events featuring:
  • Live product tastings & giveaways
  • Health awareness talks & crime prevention campaigns
  • Fun competitions & entertainment
Follow us on Facebook & Instagram for upcoming event dates and locations.
We actively work with schools, residential areas, and the Zimbabwe Republic Police (ZRP) to promote:
  • Crime & Drug Prevention Awareness
  • Health & Wellness Education
  • Youth Empowerment Programs

Still Have Questions? We’re Here to Help!

You can reach us through:
Phone: +263 775 135 800
Email: info@captain.co.zw | marketing@captain.co.zw
Website: www.captain.co.zw
We are open:
  • Monday to Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 1:00 PM
  • Sunday & Public Holidays: Closed
We actively work with schools, residential areas, and the Zimbabwe Republic Police (ZRP) to promote:
  • Crime & Drug Prevention Awareness
  • Health & Wellness Education
  • Youth Empowerment Programs

Get In Touch with Us!

About Nitrivo

Nitrivo Food and Beverages is a leading producer of 100% natural, health-boosting beverages, offering drinks that support digestion, immunity, and overall wellness. With a commitment to quality, sustainability, and community engagement, we bring authentic, refreshing drinks to customers across Africa.

Get in Touch With Us!

Have questions or need assistance? Contact us for product inquiries, bulk orders, and partnership opportunities.

Follow Us for Updates & Promotions!

Follow us on social media for latest news, product launches, and upcoming roadshows.